Trader Support

Compiled by our award-winning* education department, the support section within the platform provides a comprehensive range of on-demand videos and written guides. These comprise of platform tours, trading strategy videos, a link to live education events, our Trading Smart series and our quick start user guide, which helps you quickly familiarize yourself with the many features and tools on our award-winning** platform.

We provide all of this material to our clients free of charge.


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Live help

Access our client management team within market opening hours through the ‘Live Help’ icon on the platform. The team is available while the markets are open to answer your queries.

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Feedback module

CMC Markets is always working on ways to improve our service and we welcome all feedback you may have. Any feedback that is received is sent directly to the Head of Product Development and many of our platform enhancements have been as a direct result of client feedback.

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* Awarded Best Online Education by MoneyAM in 2010, 2011 and 2012. Awarded Best Education Materials based on highest user satisfaction amongst CFD traders in the Investment Trends 2013 UK Leveraged Trading Report.
** Awarded Best Online Trading Platform by MoneyAM and Shares magazine in 2013.